Essential Info

As well as opening in the spring, summer and early autumn, we are offering takeaway tubs for collection from the farm at different points of the year . As soon as we build up enough stock, we will post updates on our Facebook and Instagram pages. See below for more information.

Q. How do I order?

A. You can put in your Click & Collect order online. We have a limited amount of two-litre tubs available each sale for collection on a specified day. Select your day in the Shipping section of the checkout. Please bear with us, as this is our first foray into selling online.

Q. How do I pick up my order?

A. After purchasing online, please come to the farm on your specified collection day, between the designated hours. When you arrive , drive under the Elephant Arch up to the ice cream barn and we will pass your order out through the Drive Thru window.

Q. How is the ice cream packaged?

A. We are currently making two-litre tubs of individual flavours to takeaway. Bring a cool bag if you have one, and remember to put it in the freezer when you get home!

Q. How do I get to the farm?

A. We’re just outside Exeter. Drive to Kennford Village, then find Partridge Cycles, follow the road uphill and cross the bridge over the A38 dual carriageway, stay left and drive for half a mile to Orange Elephant Ice Cream. Click here for a map. For Google maps or satnavs, our postcode is EX6 7YL.

Q. Are you offering delivery?

A. Sadly not. We are a small team and want to concentrate on offering the safest and most efficient service at the farm. If you can’t collect an order yourself, perhaps ask a friend who can.

Q. You’re all sold out online! What can I do?

A. Sorry! We can only make a limited amount of two-litre tubs every sale. Check the website again soon, as we will update it when more is available.

Q. Do you have all your flavours available?

A. For Click & Collect, we have chosen some of our favourite and most popular flavours. Let us know on social media if there’s a flavour you wish to take home with you. For those who want a cone, we will have a much wider range at the farm.

If you have any other questions, please email helen@tavernersfarm.co.uk.